H. Reynaud & Fils is hiring an Export Logistics Coordinator

H. Reynaud & Fils is hiring an Export Logistics Coordinator

JOB OPENING — EXPORT LOGISTICS COORDINATOR (M/F)

As part of our business operations, we are hiring an Export Logistics Coordinator to join our team immediately.

ABOUT US

Since 1898, H. Reynaud & Fils has been a French company specialising in aromatic raw materials, essential oils and fragrances.
Our mission: to combine tradition, excellence and olfactory innovation to create exceptional compositions.
👉 hreynaud.com 

MISSIONS

  • Processing customer orders: data entry, confirmation and dispatch of documents.
  • Managing dispatch files for air, sea and express freight.
  • Coordinating communications with customers and service providers (carriers, freight forwarders, etc.).
  • Negotiating rates and optimising logistics costs.
  • Creating and updating customer and product databases in the ERP system.
  • Preparing export documents (air, sea, express).
  • Checking customs documents and monitoring ECS declarations.
  • Tracking shipments through to delivery.
  • Managing customer and service provider complaints.
  • Issuing invoices and chasing customer payments.
  • Checking and approving supplier/service provider invoices.
  • Creating and modifying label formats in ChemGes.
  • Managing internal non-conformities and following up on customer and service provider complaints, and implementing the necessary corrective actions.
  • Contribute to the continuous improvement of processes
  • Monitor and analyse the department’s key performance indicators (KPIs) (processing times, service levels, logistics costs, disputes, adherence to delivery deadlines, etc.) and propose measures for continuous improvement.

Education and experience

  • Two or three years’ higher education in Transport & Logistics, International Trade or equivalent.
  • At least five years’ experience in import/export logistics, sales administration and international transport.
  • Business-level English (written and spoken) required.

Skills

  • Proficiency in international transport operations (air, sea, express) and customs procedures.
  • Good command of IT tools and an ERP system.
  • Ability to monitor KPIs and contribute to the continuous improvement of processes.

Qualities

  • Organisation, attention to detail and the ability to prioritise.
  • Responsiveness and the ability to handle emergencies.
  • A commitment to customer service and good interpersonal skills.
    Independence and a team spirit.

TO APPLY

Please send your CV and covering letter to:

📧recrutement@hreynaud.com